Mats are in-stock and shipped in order received. There may be times when an order is placed, and the item is out of stock. If this occurs, you will be contacted and can choose to cancel your order for a full refund, substitute for a different design, or remain on back order until the item is restocked.
We ship in-stock items within 1-2 business days. We do not ship on weekends or national holidays. Once your order is made, please allow an additional 3 to 7 business days for domestic delivery. Once your order is shipped, you will receive an email notification containing your order details and tracking information.
We use FedEx or USPS to ship domestically at a flat rate of $15.00. We cannot ship to a P.O. Box. When shipping to Canada we use DHL or FedEx. Extra charges may apply. If you live outside the US or Canada, please contact firstname.lastname@example.org for assistance.
Orders may be canceled for a full refund before the items have shipped. If your order has already been shipped, it is outside the cancellation window, and your order will be subject to our Returns Policy.
We do not offer exchanges. If you would like a different design, color-way or size, return your unwanted item(s) within 30 days for a full refund and place a new order. (Original postage is non-refundable. Return postage responsibility of the buyer.) Items returned after 30 days will be assessed a 25% restocking fee.